Council Communication That Builds Trust:
Six things every council can do in 2026
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1 hour of practical and achievable steps to help your council build trust in 2026
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Why communication matters more than ever and how it’s shaping trust, understanding, and residents' day-to-day experience of your council.
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The barriers and challenges holding many councils back, what’s getting in the way of building trust, and what can be done about it.
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The Six Stage Communications Framework that every council can use to cut through the overwhelm, a simple framework that makes consistent and clear communication easier to deliver.
Stress Free Data Protection
Assertion 10 Compliance:
Six steps your council should take to achieve data protection compliance
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1 hour of actionable steps to help your council achieve confidence with Assertion 10.
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Unpacking what the Assertion 10 means in practical terms when it comes to data protection compliance, web accessibility and IT/domains.
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A refresher of data protection compliance essentials in local councils
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The six stage journey that local councils should undertake, in order to achieve and then maintain data protection compliance
How our Live Training Webinars work
Learn something
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Each webinar gives you a clear and practical understanding of what good looks like for councils. You will gain confidence in why communication and compliance matter, what is expected of your council, and how small changes can make a meaningful difference. Everything is explained in plain English and grounded in real council experience.
The six stage process to solve a problem
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You will be guided through a clear six stage framework that takes the stress out of complex challenges. Whether you are working to build trust through better communication or strengthen your approach to data protection compliance, the framework helps you move from uncertainty to confidence in a logical and achievable way.
Get clarity on your questions
These are live sessions designed to support you, not talk at you. You will have time to ask questions and explore issues that affect your council directly. You will receive clear answers and practical guidance that reflects how councils actually work from our local council sector experts.
Support beyond the webinar​
We will also introduce the wider support available from Breakthrough Communications. This includes tools, resources, and expert guidance designed to help councils build confidence and maintain good practice.